1. What HVAC services do you offer? 

We provide complete heating, cooling, fireplace, and indoor air quality services, including repair, installation, and maintenance for furnaces, air conditioners, boilers, heat pumps, mini splits, geothermal systems, air purifiers, humidifiers, and fireplaces. 

 

2. Do you offer emergency heating or AC repair?

Yes. 

 

3. How often should I schedule HVAC maintenance? 

We recommend an annual furnace tune-up in the fall and an AC tune-up in the spring. Regular maintenance improves efficiency, reduces repair costs, extends system lifespan, and helps prevent unexpected breakdowns. 

 

4. What are signs I may need a furnace or AC replacement? 

You may need a new system if you notice: 

• Rising energy bills 

• Frequent repairs 

• Uneven heating or cooling 

• Strange noises or odors 

• Systems older than 10–20 years (varies by equipment) 
  Our team can help you decide whether repair or replacement is the best option. 

 

5. Do you install high efficiency heating and cooling systems? 

Absolutely! We install high-efficiency furnaces, air conditioners, heat pumps, mini splits, and geothermal systems designed to lower energy costs and improve home comfort. 

 

6. What fireplace services do you provide? 

Ideal Comfort Solutions offers expert fireplace installation, repair, and maintenance to keep your home warm, safe, and inviting. We install gas, electric, and woodburning fireplaces, and we provide full repair and annual maintenance for gas units, ensuring reliable performance and long lasting comfort. 

 

7. How can I improve my indoor air quality?  

We offer several solutions, including: 

• Air purifiers & filtration systems 

• Whole home humidifiers & dehumidifiers 

• UV sanitizing lights 

• Air Exchangers 
  These systems help reduce dust, allergens, odors, viruses, and humidity issues. 

 

8. Do you offer free estimates for new HVAC systems & Fireplaces? 

Yes — we provide free, no obligation estimates for heating and cooling system replacements, including furnaces, AC units, heat pumps, mini splits, geothermal and fireplaces. 

 

9. Are you a local company? 

Yes! We are a family-owned, local HVAC company based out of Spring Valley, WI. We take pride in delivering honest recommendations and high quality work you can trust. 

 

10. How do I schedule service? 

You can contact us by phone or through our website to schedule HVAC repair, maintenance, or installation. We’re here to help keep your home comfortable in every season. 

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11. Do you work on older HVAC systems?

Yes — our certified technicians have experience repairing and maintaining older furnaces, boilers, AC units, and heat pumps, even those approaching the end of their lifespan. 

 

12. What brands of HVAC equipment do you service?

We service all major HVAC brands, including Daikin, Goodman, Trane, Lennox, Carrier, Rheem, Bryant, and more. We also install high efficiency systems from trusted manufacturers. 

 

13. What are the benefits of a high efficiency furnace or AC? 

High efficiency systems offer: 

• Lower energy bills 

• Better temperature control 

• Quieter operation 

• Improved indoor air quality 

• Longer system lifespan 

They’re ideal for our cold winters and summer heat. 

 

14. Do you offer financing? 

Yes. We offer financing options through our trusted third party partner, GreenSky, to help make new heating and cooling system installations more affordable. Whether you're replacing a furnace, AC, heat pump, fireplace or full HVAC system, GreenSky financing allows you to spread the cost over manageable monthly payments while keeping your home comfortable. 

 

15. Can you help diagnose uneven heating or cooling in my home? 

Absolutely. Uneven temperatures are often caused by airflow issues, ductwork problems, thermostat malfunction, or a failing HVAC system. We’ll pinpoint the cause and recommend the best solution. 

 

16. Do you offer ductless mini split installations? 

Yes! We install and service ductless mini splits—a great solution for homes without ductwork, room additions, garages, and bonus rooms. 

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17. How do I know if my fireplace needs maintenance?

Signs your fireplace needs service include: 

• Hard-to-start ignition 

• Unusual smells 

• Poor heating output 

• Soot buildup 

• White film on inside of the glass 

• Pilot light issues 
  We offer annual fireplace inspections and cleanings to keep your system safe and running smoothly. 

 

18. How can I lower my energy bills during extreme weather?  

We recommend: 

• Annual HVAC tune-ups 

• Changing filters regularly 

• Upgrading to a high-efficiency system 

• Adding a smart thermostat 

• Sealing ductwork 
  Our team can evaluate your home and suggest the most effective improvements. 

 

19. Do you offer indoor air quality solutions for allergies or asthma? 

Yes — we offer air purifiers, HEPA filtration, UV treatment, humidifiers, dehumidifiers, and ventilation upgrades, all designed to improve breathing comfort and reduce allergens. 

 

20. Can you service geothermal heating and cooling systems? 

Yes — we repair, install, and maintain geothermal systems and ground source heat pumps, ensuring efficient year round comfort. 

 

21. What should I do if my AC or furnace stops working suddenly?

Check the thermostat batteries, replace your air filter, and make sure your breaker hasn’t tripped. If the issue continues, call us for professional HVAC repair. 

 

22. Do you provide free second opinions for HVAC repairs? 

Yes — if you’ve been told you need a new furnace or AC, we’re happy to provide a free second opinion to ensure you’re making the right decision! 

 

23. Do you offer maintenance plans?

We offer annual maintenance plans that include tune-ups, priority scheduling, and discounts on repairs—helping extend the life of your systems. 

 

24. How can I improve humidity levels in my home? 

We install whole home humidifiers and dehumidifiers to balance moisture levels during dry winters and humid summers. 

 

25. What indoor air quality system works best for Wisconsin winters? 

Most homes see the best results with a whole home humidifier, high efficiency air filter, and optional UV purification to keep air cleaner and more comfortable.